Windows 10 1809 bungle: We won't skip early problem reports again, says Microsoft

Microsoft has mutated a Feedback Hub apparatus for Windows Insiders after it was detected that many testers had already reported a same file-deletion problems that stirred Microsoft to halt a Windows 10 Oct 2018 Update.

Rather than carrying to lift a Windows 10 chronicle 1809 refurbish after releasing it to a public, Microsoft could have bound this emanate if usually a engineers had noticed mixed reports from Windows insiders on Microsoft’s Feedback Hub about information detriment after upgrading.

In a brief note posted with a proclamation of a repair for a problems, Microsoft suggested it has also combined a new underline on Feedback Hub that lets Windows Insiders and users news a astringency of issues they’re pity with Microsoft.

“We trust this will concede us to improved guard a many impactful issues even when feedback volume is low,” said Brandon LeBlanc of a Windows Insider Program Team.

“You can now yield an denote of a astringency of your emanate and how it is impacting your knowledge when filing new feedback.”

Microsoft argues that reports of tangible information detriment amounted to “one one-hundredth of one percent” of chronicle 1809 installs.

SEE: 20 pro tips to make Windows 10 work a approach we want (free PDF)

Nonetheless, as it admits, any information detriment is really serious, and if such incidents were reported during a 1809 preview phase, it would have elite to residence them pre-release with users who design bugs from inconstant builds.

LeBlanc doesn’t explain how a astringency rating complement will work, though it could assistance residence a problem of low-volume reports removing buried in a Feedback Hub, that competence have unsuccessful on dual depends in this instance.

The Feedback Hub relies on upvoting as a approach for users to contend they’ve gifted a same problem described in an existent report, rather than filing a transcribe report.

But reports usually get upvoted if users hunt for an issue, brand it as common to their problem, and afterwards upvote it.

Microsoft also combined a underline called Collections to a Feedback Hub final year to automatically organisation common reports. This underline should residence a problem of users not identifying common issues.

The Collections underline groups common reports and adds all a upvotes that any of a apart reports have attracted.

However, as noted by Microsoft viewer Rafael Rivera, there are “tons of reports in Feedback about information detriment on upgrade” to chronicle 1809, and a reports were conjunction upvoted by users nor grouped in Collections, ensuing in high-severity issues being buried.

“There are a lot of low upvote reports, and Feedback Hub auto-collection failed, so they got buried in a noise,” wrote Rivera, who combined that regulating this emanate is a “tough problem”.

Microsoft has promised to guard all feedback per information detriment from a Windows Insider village with a “utmost vigilance” before it rereleases Windows 10 chronicle 1809 to a wider user community.

Microsoft is initial rolling out a bound chronicle of Windows 10 1809 to members of a Windows Insider module in a Slow and Release Preview rings.

windowsfeedbackhubseverityfield.jpg

Feedback Hub users can now news a astringency of an emanate and a impact.


Image: Microsoft

Previous and associated coverage

Microsoft halts rollout of Windows 10 Oct 2018 Update: What happens next?

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Plus: Windows 10 Oct 2018 Update is now available.

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