UK Airlines Scrutinized Over Seat Fees

U.K. airlines’ use of charging for reserved seats is being scrutinized by regulators amid concerns a process — that adds as most as 390 million pounds ($550 million) to sheet prices a year — is confusing.

An boost in a series of complaints by passengers roving in groups who are forced to compensate to lay together has stirred an hearing of “whether consumers are being treated fairly, and either pricing policies are transparent,” a U.K. Civil Aviation Authority pronounced Saturday in a statement.

Andrew Haines

“Airline seating practices are clearly causing some difficulty for consumers,” pronounced Andrew Haines, arch executive officer of a CAA. “Our investigate shows that some consumers are profitable to lay together when, in fact, they competence not need to.”

As partial of a examination airlines will need to yield information on how they chair passengers who requisitioned as partial of a organisation and if any airlines are “pro-actively bursting adult groups of passengers” when they don’t need to, Haines said. The CAA “will not demur to take any compulsory coercion movement should it be compulsory during a finish of a review,” he added.

Airlines U.K., a trade physique for purebred carriers, didn’t respond Saturday to phone or email messages left outward normal bureau hours.

Surprise Charges

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